Privacy Policy
1. Introduction & Data Protection
teepaak.com recognizes the importance of personal data protection for all platform users, including Hosts and Guests. This policy describes how we collect, use, disclose, and protect your personal information when using our services.
2. Personal Data We Collect
We may collect various types of personal information depending on your usage:
- Account Information: Full name, email, phone number, hotel/property name
- Property & Business Data: Hotel/Resort name, location address, room details, pricing, and images
- Payment Data: Bank account details for direct transfers, payment receipt slips (Slip Verification)
- System Usage Data: Booking history, IP address, cookies, and system access logs
3. Purposes of Data Collection & Usage
We use your personal data for the following purposes:
- To provide service, verify identity, and generate your online property webpage
- To process bookings, verify payment slips, and send notification alerts via email or LINE
- To provide customer support and resolve technical inquiries
- To continuously develop and enhance platform security and performance
4. Data Security Measures
We implement appropriate technical and organizational security measures to prevent unauthorized access, loss, or disclosure of personal data, including SSL/TLS encrypted data transmission on all connections.
5. Rights of Data Subjects
Under the PDPA, you have the right to access, request copies, rectify, withdraw consent, or request deletion of your personal data at any time by contacting our DPO.
6. Privacy Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your data subject rights, contact us at:
Data Protection Officer (DPO) - teepaak.com
Email: service@teepaak.com